What would a ’10’ look like? Align Your Team for 2019
Here’s what I love about Halloween. There’s an expectation that everyone gets something they want. It’s like a parade of positive feedback. And all you have to do is put a bit of thought into a costume. Most people will complement your costume choice, reward you with candy and then send you on your merry way. It’s a pretty good deal.
What if we had a day like this in our work environments where everyone went door to door and collected – instead of candy – a piece of positive feedback. Sound too crazy? I’ve done this type of exercise as an ice breaker in my group coaching sessions. As people start to reflect on and name what they appreciate about their colleague’s contribution, leadership behaviour, and qualities (as a few examples), you can start to feel a momentum toward greater team alignment.
Goal setting and budgets for the coming year are now top of mind for most. To help refine your team goals and take your individual and team performance to the next level, it helps to ask not only what’s working, but why. Getting feedback can help you improve and ensure you are on the right track.
Here are a few simple feedback questions you can ask. Expect to get advice, suggestions, and direction that you can then use to improve the focus of your goals. Even if some of the feedback seems like (and perhaps is) criticism, it’s better to know the gaps so you can address them.
- On a scale of 1-10, how would you rate your experience with our relationship/service/product/
etc. over this past week/month/ quarter?
- What positive thing did I do to get that rating? (…if it’s below 5 you might want to call me!)
- What would it take to make it a 10?
- If they gave you a 10 out of the gate, ask ‘what would it take to get a 10.5?’
When you are brave enough to ask for feedback it also saves you time. You can more easily zero in on the development areas that will create the most noticeable and meaningful impact. And, as important, you get validation to continue doing what works. A positive feedback parade is fun, but going a step beyond to explore what would really make your team tick is always worth the investment of time.
And if you’re so inclined, go ahead and SHARE this post and add a little positive feedback — what do you appreciate about those you work with and what would make it closer to a 10?
Wishing You Every Success,